Weenicons - Sergeant
On orders within Australia over AUD $100
Here at Popcultcha, we take pride in ensuring that your goods are packed carefully and arrive safely to your nominated delivery address. We recognise the importance of buying mint condition collectables and do the best we possibly can to ensure they remain that way from door to door. However, sometimes items do become damaged in transit or there is some sort of manufacturing issue thereby making the goods unfit for their intended purpose. If this is the case with your item, please contact Popcultcha immediately via email to [email protected] or via telephone on 1300 586 291 (Aussie Hotline) or +61 3 5240 7979 (International Customers). Popcultcha will only accept returns, process refunds, or exchange goods if we are contacted or notified within 7 days of you receiving the goods at your nominated delivery address. Upon us receiving the notification of damage or a manufacturing issue, we may request photographic evidence of the parcel and/or the particular product that has the issue. We will review this photo and contact you at our earliest convenience to discuss you options in relation to the product issue.