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Can we contact Popcultcha via telephone?

You can either contact our physical shop in Geelong or contact our online specialists directly by using the below phone numbers

Website: 1300 586 291

International Diallers: +61 3 5240 7988

Store: +61 3 5229 1992


What are your store trading hours?

Our physical store is located at

124-128 Moorabool Steet,

Geelong 3220

and is open during the following times

Monday - Thursday 9am - 5.30pm

Friday - 9am - 7pm

Saturday - 9am - 5pm

Sunday - 10am - 4pm


Can I use my American Express/Diners Club Card to purchase off Popcultcha?

Unfortunantly we cannot accept payments made by American Express/Diners club at this time. I don't own a credit card, can I still order on Popcultcha? For Australian customers who do not own or wish to pay via Credit Card the following alternate payment options are available:

(a) Direct deposit into our nominated bank account (subject to clearance);

(b) Australia Post Money Order sent to our address

(c) Personal or Business cheque sent to our address (subject to clearance); or

(d) Paypal

For International customers who do not own or wish to pay via a Credit Card the following alternate payment options are available:

(a) Paypal


I can't find what I am looking for?

Here at Popcultcha we update our store regularly but we are not perfect! There may be an error on the website or you may have difficulty in finding a particular product which you know we have in our range. Similarly, you may be looking for that special something and were wondering if we can source it through our suppliers. In any event, please send us an email at info@popcultcha.com detailing exactly what you are looking for and we will get back to you as soon as possible to point you in the right direction or to let you know whether we have the item in stock.


What is a Preorder? Preorder light

A Preorder is an item that has not yet come into stock, but you can pre-purchase it to secure your piece. Pre-orders under $300 are generally paid up front 100% and are then shipped out to you as soon as they arrive without you having to do anything further.
Items over $300 generally have the option to either pay in full as above, or pay a $100 deposit now to secure the item and then the balance upon arrival of the item into our warehouse, or in instalments leading up to arrival. This can be arranged with one of our staff.
So the deposit, whether it be $100 or in full, secures your particular piece ie. reserves it, but it is non-refundable. If you change your mind or wish to cancel, you can apply this deposit against another product or simply maintain a store credit until you find another item that you want.

Preorders are particually important for limited release items, as sometimes we may presell out of an item, so preordering will be the only was to ensure you can buy that piece.

You can tell if an items is a preorder item by looking on the product page. We have implemented what we like to call the traffic light system. If the green "In stock" Light is showing, then the item is in stock. If the orange "Pre Order" Light is showing, then you know this is a Preorder item. When the orange "Pre Order" light is on, a note with the ETA (Expected Time of Arrival) is also shown. 

What is a Preorder ETA?

What the hell is a pre-order ETA? Well.... A pre-order product is one which has either yet to be released to the public (ie. Is still being manufactured and transported to the Popcultcha Warehouse) or is simply a product that was in stock but has now temporarily sold out and we are awaiting it to arrive back into stock.

It follows then that a Pre-Order ETA is the time at which we expect a pre-order product to arrive into our Popcultcha Warehouse. Now, this Pre-Order ETA is either supplied to us by the manufacturer of the product or is amended as and when we receive updated shipping advice. Being a retailer in the Collectables industry, quite often these ETA's can be delayed... sometimes significantly. Please know that most often this is beyond our control and is simply the nature of the collectables industry. As soon as we get information about when a product is about to ship or that it has in fact been delayed, we will update the Pre-Order ETA on our website for that particular product. We wish we had a way of contacting all our customers who have those products on pre-order when an ETA changes but unfortunately we do not. So we thank you in advance for your patience and can only advise you to keep checking back on our website at your pre-order products.

Please contact one of our friendly staff members if you have any further questions.


What size T-Shirt should I buy?


Please click to enlarge image. This size chart is also available as the last image of each individual T-shirt.

 T-Shirt size chart



What are Popcultcha Pennies?

Popcultcha Pennies is our rewards program.

We want to thank you for your loyalty to Popcultcha, so our Popcultcha Pennies are a way for us to give back to you, our loyal customer.

Pennies are earnt on product purchases, as well as in the following methods.

Earn 2 Pennies for every Australian Dollar spent (excluding shipping).
Earn 30 Pennies for creating an online account.
Earn 50 Pennies for reviewing a product (once approved).
Earn 25 Pennies for signing up to our newsletter.
Earn 100 Pennies for your first purchase.
Earn 5 Pennies for referring your friends (once they sign up to the website as a registered guest.)
Earn 200 Pop Pennies once your referred friend makes their first purchase (approved upon shipping of order)


Popcultcha Pennies can be redeemed in a number of one. You can use your pennies for discounts off your orders in the following ways
400 Pop Pennies = $10 AUD off your next purchase
750 Pop Pennies = $20 AUD off your next purchase
1500 Pop Pennies = $50 AUD off your next purchase
2000 Pop Pennies = 10% off your next purchase

Or there is also a range of exclusive 'points-only' items that you can spend your pennies on. To view these, login to our website, visit the My Account section of the website and click on Visit My Popcultcha Pennies and Rewards Section

Pennies earnt for product purchases are awarded to you once your order is shipped from our warehouse.

How can I redeem pennies?

Redeeming pennies is super simple. When you register as a customer every product you buy earns you pennies to spend on anything on our website. You use pennies at the checkout and get a discount off your purchase, or buy spending them on penny only products in the Pennies and rewards section.


Can I use my Pennies on my first order?

Yes. Once you create an account, you receive 30 Popcultcha Pennies. Sign up for our newsletter and you will receive an additional 25 Popcultcha Pennies. Thats a good start and these points can be used straight away.


Do Popcultcha Pennies ever expire?

No! Once you earn them, they're yours forever.


How do I know how many Pennies I have?

Just log in to your account. You can then view all your Popcultcha Penny info in one handy place. You can also sign up to receive a monthly email statement with your total pennies in it.


Will I earn Popcultcha Pennies if I check out as a guest?

Sorry no. You need to register to earn Popcultcha Pennies. It's really easy to register so get involved.


When will I receive my pennies for writing a review?

Once you have submitted your review after you have received your item(s), it will be read by one of our Popcultcha Staff and either approved or not approved. Popcultcha reserves the right to approve, not approve and edit reviews at the discretion of our Staff. Reviews are intended to assist our lovely customers with their purchases, so please tell us what you liked about the product and don't use any inappropriate language.

Please note: Product reviews will only be approved if you have purchased the item through the Popcultcha website. You cannot review the same product more than once.


Popcultcha Pennies Not Transferrable

If you place an order and decide to redeem your Popcultcha Pennies as a discount against that order and then subsequently decide to cancel that order, the Pennies redemption is final and lost on that cancelled order. Once Pennies are spent on a particular product, they are gone!


Disclaimer - Popcultcha Pennies

Popcultcha Pennies are calculated automatically through the website based on rules relating to your purchases.

Popcultcha reserves the right to adjust the pennies awarded to a customer. We will need to do this from time to time if the website mis-calculates the pennies which should have been awarded to a customer purchase. If in this circumstance Popcultcha adjusts your pennies, you will be notified in writing of such an event.

Further, Popcultcha reserves the right to cancel Popcultcha Pennies or cancel a redemption should the pennies have not been awarded correctly. Again, you will be notified in writing should this event arise.

Popcultcha pennies are not redeemable during sales.

Lastly, Popcultcha reserves the right to change our Popcultcha Pennies reward program at any time without notice.

Phew!! - now all that's out of the way.... happy shopping Cultcha Kids! Knock yourself out!!